PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE TICKET SERVICE
Purpose of these Terms of Use
These terms and conditions of use (the “Terms of Use”) tell you the rules for using the ticket service at [www.ecb.co.uk/tickets], including all related sub-domains (the “Ticket Service”). The Ticket Service is operated by England and Wales Cricket Board Limited (“We/Us”), a company registered in England and Wales with company number 03251364, whose registered office is at Lord’s Ground, St John’s Wood, London NW8 8QZ. The purpose of the Ticket Service is to provide you with the opportunity to search, select and purchase various tickets to cricket matches played in England and Wales.
If you are uncertain about any of the Terms of Use or have any queries, please contact Us using the details listed on the Contact Us page of the Ticket Service.
Acceptance of these Terms of Use
Please read these Terms of Use to ensure that you understand and agree to them. By using the Ticket Service, you confirm that you accept these Terms of Use and that you agree to comply with them. If you do not agree to these Terms of Use, you must not use the Ticket Service.
Please note, We may change these Terms of Use at any time by amending this page. Please check this page regularly to take notice of any such changes as you will be deemed to accept them through your continued use of the Ticket Service.
Your use of the Ticket Service if you are under 18
If you are under 18, you may need your parent/guardian to help you with your use of the Ticket Service and with reading these Terms of Use. If anything is hard to understand, please ask you parent/guardian to explain. If you still have any questions, you or your parent/guardian can contact Us using the details listed on the Contact Us page of the Ticket Service.
We are concerned about the safety and privacy of all users, particularly those who are under 18 years of age. For this reason, parents/guardians who wish to allow their children access to the Ticket Service must review and accept these Terms of Use and assist their child/ren with the setting up of any relevant accounts (including an ECB Account), as well as supervise their access.
Parents/guardians: By allowing your child/ren to access the Ticket Service, you agree to be bound by these Terms of Use, and acknowledge that your child/ren will be able to access all of the Ticket Service’s features including the ability to create an ECB Account and purchase tickets. To the fullest extent possible, you remain responsible and liable for all acts of your child/ren’s use of the Ticket Service.
We may collect your personal information when you use the Ticket Service. You can find out more about how We use your personal information in our Privacy Notice.
Other applicable terms
These Terms of Use are in addition to and should be read in conjunction with:
the Tickets Privacy Notice, which explains how We collect, use and store your personal data;
the Cookies Notice, which sets out information about the cookies on the Ticket Service; and
the Ticket Terms of Sale which will apply if you purchase any tickets or related goods and/ or services from the Ticket Service. Please be mindful that different limitations and exclusions of liability will apply to the supply of any tickets to you, which are set out in the Ticket Terms of Sale.
Your ECB Account registration and ongoing obligations
To access certain features on the Ticket Service and to purchase, manage or receive tickets, you will be required to register for and maintain an ECB account (the “ECB Account”). In creating and using an ECB Account, You agree to:
provide information that is accurate, current and complete at the time of registration and you will keep such information updated at all times, particularly in relation to your address and contact details;
maintain the security and confidentiality of your username, password and any other login credentials associated with your account;
promptly notify Us if you become aware of any unauthorised access to, use of or security breach relating to your account; and
ensure that all activities carried out through your ECB Account, comply with these Terms of Use,
You are responsible for all activities conducted through your ECB Account, whether or not authorised by you, except to the extent that such activities result from our negligence or failure to maintain appropriate security measures.
We reserve the right to suspend, restrict or terminate your ECB Account and/or require you to verify your identity at our absolute discretion.
Changes to and the availability of the Ticket Service
We aim to update the Ticket Service regularly to ensure that the content is as complete, accurate and up to date as reasonably possible. We may change the content at any time but where any of the content on the Ticket Service may be out of date at any given time, We are under no obligation to update such material.
We do not guarantee that the Ticket Service, or any content on it, will always be available or be uninterrupted. We will not be liable if for any reason the Ticket Service is unavailable at any time or for any period. If the need arises, We may suspend access to the Ticket Service, or close it, including indefinitely.
You are also responsible for ensuring you have a suitable network connection to facilitate your access to and use of the Ticket Service. You must ensure that all persons who access the Ticket Service through your internet connection are aware of these Terms of Use and other applicable terms of service, and that they comply with them.
Suitability and accuracy of content on the Ticket Service
We make reasonable efforts to update and/or complete the information on the Ticket Service to ensure its accuracy (including in relation to fixtures, ticket availability and prices). However, We disclaim all liability and responsibility arising from any reliance placed on the content of the Ticket Service by you, or by anyone else who may be informed of the Ticket Service contents.
If you have a query about information or materials on the Ticket Service please contact Us using the details listed on the Contact Us page of the Ticket Service.
No viruses, text or data mining, or web scraping
We take reasonable precautions in respect of the Ticket Service to prevent computer viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful (the “Malicious Programmes”). However, We do not guarantee that the Ticket Service (or any content, materials and/or linked websites provided by our suppliers, partners or any other third parties) will be secure or free from Malicious Programmes.
In using this Ticket Service, you agree that you are solely responsible for configuring your information technology, computer programmes and platform to access the Ticket Service, including the use of your own virus protection software.
In using this Ticket Service, you agree that you will not misuse it by knowingly introducing Malicious Programmes. You must not attempt to gain unauthorised access to the Ticket Service, the server on which the Ticket Service is stored or any server, computer or database connected to the Ticket Service. You must not attack the Ticket Service via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Ticket Service will cease immediately.
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to the Ticket Service or any services provided via, or in relation to, the Ticket Service for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):
any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the Ticket Service or any data, content, information or services accessed via the same; or
any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations.
The provisions in this section should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).
You shall not use, and We do not consent to the use of, the Ticket Service, or any data published by, or contained in, or accessible via, the Ticket Service or any services provided via, or in relation to, the Ticket Service for the purposes of developing, training, fine-tuning or validating any AI system or model.
This section will not apply insofar as (but only to the extent that) We are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to Us.
Third party links
We will provide links to third party websites as part of the Ticket Service. We take reasonable precaution in selecting these third party websites, but We do not endorse or take responsibility for the content or availability of them and accept no liability for any statements, information, content, products or services that are published on or may be accessible from those third party websites. If you choose to access third party websites, you do so at your own risk and We encourage you to read the policies and terms and conditions of each specific website. It is of utmost importance that you thoroughly check all information provided on third party websites before you commit to purchasing any ticket or procuring any related goods or services.
Limitation of our liability
Our liability in connection with the provision of tickets to you via the Ticket Service is set out in our Ticket Terms of Sale. This section applies to our liability to you in connection with the Ticket Service more generally.
The Ticket Service is provided “as is” and “as available”. Except in the case of death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law, to the fullest extent permitted by law, We exclude all liability to you in respect of your use of the Ticket Service (including, without limitation, any representation, warranty or guarantee regarding the reliability, timeliness, quality, suitability or availability of any tickets or related products and services provided through the Ticket Service or of the quality, suitability, safety or ability of any service provider).
The Ticket Service is for domestic and private use only. The Ticket Service must not be used for any commercial or business purposes under any circumstances, and We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Nothing in these Terms of Use shall affect your statutory rights as a consumer.
Intellectual property rights
The Ticket Service is protected by copyright, database rights and other intellectual property and related rights ("Rights"), which are owned by Us, our suppliers and other third parties. All such Rights are reserved. Except where otherwise indicated on the Ticket Service:
you may download and print material from the Ticket Service as is reasonable for your own private and personal use;
you may also forward such material from the Ticket Service to other people for their private and personal use provided you credit Us as its source. You must draw their attention to these Terms of Use which also apply to them; and
you may provide links to the Ticket Service provided they go to the home page only and provided you do so in a way that is fair, legal and does not damage the reputation of the ECB or take advantage of it, nor that of any Professional Cricket Club in England and Wales, The Hundred, any Hundred team, any international cricket team and/or the sport of cricket. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on the part of Us where none exists.
For the avoidance of any doubt, you must not link to the Ticket Service from a linking site which contains any adult or illegal material or any material that is offensive, harassing or otherwise objectionable.
The Ticket Service must not be used in any other way, including for commercial purposes, and you may not otherwise reproduce, re-utilise or redistribute it (including, by way of example, creating a database (electronic or otherwise) that includes material downloaded or otherwise obtained from the Ticket Service), or frame or deep-link to it (or to any of its content) on any other website or application, without our prior written approval. If you print off, copy or download any part of the Ticket Service in breach of these Terms of Use, your right to use the Ticket Service will cease immediately and you must return or destroy any copies of the materials you have made at our request.
The trade marks, logos, brand names, websites and any other intellectual property shown or referenced on the Ticket Service are owned by Us or our suppliers, partners or other third parties. No rights are granted to use any of these without the prior written permission of the owner.
General
Each paragraph (and sub-paragraph) of these Terms of Use operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining paragraphs (or sub-paragraphs) will remain in full force and effect.
Any failure by Us to exercise any right or remedy under these Terms of Use or at law does not constitute a waiver of that right or remedy or a waiver of any other rights or remedies. No single or partial exercise of a right or remedy by Us under these Terms of Use or at law prevents further exercise of the right or remedy or the exercise of any other right or remedy.
We may transfer our rights and obligations under these Terms of Use to another organisation.
Applicable laws
These Terms of Use are governed by and will be construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms of Use shall be subject to the non-exclusive jurisdiction of the English courts.